When I did my management training, we were told (and this makes sense -- from a macro level) that team performance, cohesion, and trust are "outputs" of the work / management process, while clarity, high standards, and elimination of unnecessary BS are (along with others) the "inputs".
The idea is that trust and achievement are what emerge when an organization maintains high standards (doesn't let people get away with poor work or unethical behaviour) and an environment of clarity.
I've found that to be a useful principle in the workplace.
I think sometimes, especially now, it can be hard for organizations to hold people accountable for their responsibilities due to difficulty in hiring or the organization is already so lean that attempting to hold people to account results in even worse outcomes.
Starting with trust is a very bold and I agree that it definitely strengthens over time, especially as good results come in, but I find that there is not enough time in the day to work in a low trust environment with effectiveness
When I did my management training, we were told (and this makes sense -- from a macro level) that team performance, cohesion, and trust are "outputs" of the work / management process, while clarity, high standards, and elimination of unnecessary BS are (along with others) the "inputs".
The idea is that trust and achievement are what emerge when an organization maintains high standards (doesn't let people get away with poor work or unethical behaviour) and an environment of clarity.
I've found that to be a useful principle in the workplace.
I think sometimes, especially now, it can be hard for organizations to hold people accountable for their responsibilities due to difficulty in hiring or the organization is already so lean that attempting to hold people to account results in even worse outcomes.
Starting with trust is a very bold and I agree that it definitely strengthens over time, especially as good results come in, but I find that there is not enough time in the day to work in a low trust environment with effectiveness